Privacy Policy

FlashKinetic is committed to protecting your privacy and maintaining the security of your personal information. This comprehensive policy explains how we collect, use, and safeguard your data when you interact with our hashing and digital signature services.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

We collect information in several ways to provide you with our specialized cryptographic services. Your data helps us deliver secure hashing solutions and maintain the integrity of digital signature processes.

  • Personal Information: Name, email address, company details, and contact information when you register for our services or contact our support team.
  • Technical Data: IP addresses, browser type, device information, and system specifications necessary for optimal cryptographic processing.
  • Usage Information: Service interactions, feature usage patterns, processing timestamps, and performance metrics for service improvement.
  • Communications: Support tickets, feedback, and correspondence with our technical team for troubleshooting and enhancement purposes.
  • Business Information: Company size, industry sector, and use case requirements to provide tailored cryptographic solutions.

How We Use Your Information

Your information enables us to deliver reliable cryptographic services while maintaining the highest security standards. We process data only for legitimate business purposes related to our hashing and digital signature offerings.

  • Provide and maintain our hashing and digital signature services with optimal performance and security
  • Process technical support requests and provide troubleshooting assistance for cryptographic implementations
  • Improve service reliability, develop new features, and enhance existing cryptographic algorithms
  • Send important service updates, security notifications, and technical announcements
  • Comply with applicable laws and regulations, particularly those governing data protection in Argentina
  • Prevent fraud, unauthorized access, and ensure the integrity of cryptographic processes

Data Sharing and Third Parties

We maintain strict control over your data and limit sharing to essential business operations. FlashKinetic works with carefully selected partners who meet our security standards and comply with Argentine data protection requirements.

Limited Sharing Scenarios

We may share information only when necessary for service delivery, legal compliance, or with your explicit consent. All sharing arrangements include robust data protection agreements.

  • Service Providers: Cloud infrastructure partners for secure data storage and processing, subject to strict confidentiality agreements
  • Legal Requirements: Government agencies when required by Argentine law or valid legal process
  • Business Operations: Professional advisors, auditors, and consultants bound by confidentiality obligations
  • Security Partners: Cybersecurity firms for threat detection and prevention, with limited access to technical data only

Your Rights and Control

Under Argentine data protection laws, including the Personal Data Protection Act (PDPA), you have significant rights regarding your personal information. We've designed straightforward processes for exercising these rights.

Exercise Your Rights

Contact our privacy team at support@flashkinetic.com to initiate any rights request. We typically respond within 10 business days and provide clear explanations of any limitations.

  • Access Rights: Request copies of your personal data and information about how we process it
  • Correction Rights: Update or correct inaccurate personal information in your account or our records
  • Deletion Rights: Request removal of your personal data, subject to legal retention requirements
  • Portability Rights: Receive your data in a structured format for transfer to another service provider
  • Objection Rights: Object to certain types of data processing, particularly for marketing purposes
  • Restriction Rights: Request temporary suspension of data processing in specific circumstances

Security Measures

Security is fundamental to our cryptographic services. We implement multiple layers of protection to safeguard your data and maintain the integrity of our hashing and digital signature systems.

Encryption Standards

All data transmissions use TLS 1.3 encryption, with AES-256 encryption for data at rest. Our cryptographic keys are managed through hardware security modules.

Access Controls

Role-based access controls, multi-factor authentication for all staff, and regular access reviews ensure only authorized personnel can access your information.

Infrastructure Security

Secure cloud infrastructure with regular security assessments, intrusion detection systems, and continuous monitoring for threats and vulnerabilities.

Compliance Framework

Regular security audits, staff training programs, and adherence to international security standards including ISO 27001 principles.

Data Retention and Deletion

We retain data only as long as necessary for legitimate business purposes and legal requirements. Our retention practices balance service quality with privacy protection principles.

Retention Periods

Account Information: Retained for the duration of your active account plus 3 years after account closure for legal and audit purposes.
Transaction Logs: Cryptographic processing logs kept for 2 years to support service integrity and troubleshooting.
Support Communications: Customer support tickets and related communications retained for 3 years for service improvement.
Technical Data: System performance and usage analytics retained for 18 months for service optimization purposes.
Marketing Data: Communications preferences and marketing interactions deleted within 1 year of account closure unless consent withdrawn earlier.

International Data Transfers

FlashKinetic primarily processes data within Argentina. When international transfers are necessary for service delivery, we implement appropriate safeguards to protect your information according to Argentine data protection standards.

  • Data processing agreements with international service providers include adequate protection clauses
  • Transfer mechanisms comply with Argentine National Directorate for Personal Data Protection requirements
  • Regular assessments of international partners' data protection practices and legal frameworks
  • Notification procedures for any changes to international data processing arrangements

Cookies and Tracking

We use cookies and similar technologies to improve your experience with our cryptographic services. These tools help us maintain session security and optimize service performance.

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our cryptographic processing tools.

  • Essential Cookies: Required for basic site functionality, user authentication, and secure session management
  • Performance Cookies: Help us understand service usage patterns and optimize cryptographic processing efficiency
  • Security Cookies: Support fraud prevention and maintain the integrity of user sessions during cryptographic operations

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. Material changes will be communicated clearly to give you time to review the updates.

  • Email notifications for significant policy changes affecting data processing practices
  • Website notices for minor updates and clarifications to existing practices
  • Archive of previous policy versions available upon request for transparency
  • 30-day notice period before implementing changes that affect your rights

Privacy Contact Information

For privacy-related questions, rights requests, or concerns about data processing, contact our dedicated privacy team:

Email: support@flashkinetic.com
Phone: +542604230432
Address: Pelagio B. Luna 529, F5300 La Rioja, Argentina
Response Time: We aim to respond to privacy inquiries within 10 business days